Spent a lot of time trying to make the same as I can do in vtiger core mailscanner but it not works well I think.
Pleasae help me and point me to workflow what will completly simulate vtiger core mailscanner so:
- attach email with attached files to contact/organization/ticket/project/etc (form/to contact/organization etc)
- create ticket (this explained in website but needs below updating ticket improvement)
- update ticket attaching files to all comments (converted from email, or attached in CRM/portal)
- create contact/organization/lead etc
Maybe you can set example workflow(s) on test CRM?